Tuesday, June 28, 2011

I want to win tickets to Larry Crowne and Lulla Man!

Alright I have a confession to made, this blogpost serves the intention of me trying to win not 1 or 2 but 4 movie passes to both awesome show named Larry Crowne and Lulla Man. Woot, you too can win and more info can be found here. There will be several part as it is one of the contest mechanism.





If you could get a second chance, what would you have done differently in highschool?
Well to start off I have to tell you that me and Josh Lim were actually schoolmate. No freaking way? Well it is true indeed, Hell Yeah! If I were to have a second chance, I would not be the shy + quiet guy sitting on the corner. I would instead be Josh's best buddy :p Not because I want to to tap onto his wealth & fame (even though that would be nice), but rather I would learn and pick up a few tips from him on getting into the right track. See where he is standing now and where I'm sitting now.. Sob T_T




How do you rekindle a dying relationship?
Well I never been into multiple relationship before and I could be your worst adviser. I do however tried to rekindle a dying relationship before but it never work. Come to think of it, if I were to face the same thing again, I would probably use the ego + hardcore method. I will make sure I install that run-now-and-regret-later feeling into her. Meanwhile I will give my 1000% to reach the goal, achieving what every girl desire and be beyond successful. But hey when I'm there will things change? Hmmm.. Something to ponder on.

So have you watch both the trailer? Awesome right? Why not score yourself the same movie passes as I do and we go laugh our ass out during screening night?

Monday, June 27, 2011

Customer Support

I think "Customer is Always Right" is the best practice a company can opt of to sustain not just the satisfactory on customer, but also to take customer complain as a learning curve, and to improve to be better and stronger among other competitor.
Of course the policy have to be based on customer with a valid claim and a sensible argument and not just blindly treat everyone right without first judging the validity of it. The reason I think Exabytes have the best customer service is because of the following
1. Instant Response
Yes, Exabytes have dedicated personal to attend to every enquiry. Whether or not you are a customer or none customer, there is someone to attend to you and you don't have to wait for hours to get a reply.
You too can opt to drop an email when the representative are not available so that they can contact you back whenever possible and clear your doubt instantly

2. Knowledge Base
Whether is beginner or expert user, there are times where we are caught with issue that we cannot fix. This is why I love the Knowledge Base where it kept a vast collection of past live experience that others have encounter.
This Knowledge Base is far better than Library as it allows customer / staff to contribute to it. Thus as time goes, there will be more info / solution / answer to a particular issue. It also allow me to learn something from past experience and I might find a solution while waiting.

3. Spoon Feed Tutorial
Oh my I love being spoon feed even I'm already a grown up. Who doesn't anyway? Exabytes offer Video Tutorial that cover a vast subject ranging from the very basic email setup, to advance open source setup and many more. It is as simple as watching and following the instruction provided in the video and you can go around brag about managing your own website
For more you can visit https://support.exabytes.com/tutorials/

4. Automated System
As a human, no matter how good or perfect you are, you tend to forget, agree? That's why Exabytes Automated System is so good that it will never miss a reminder. It will automatically send out notification, reminding customer on soon-to-expire domain / hosting / etc.
Being automated technically means not having a person monitoring and doing things manually, that's why the accuracy could shoot up to 100%.

Like I said, Exabytes covers everything from head to toe. If there is any missing puzzle in your website, fear not because Exabytes will cover it for you. After all Exabytes is 10 years old now and they are celebrating their 10th Anniversary now, do come and join me by taking part in their Super Blogger Contest as part of Birthday wish.  

Eco Friendly Marketing

Online or Offline nobody would know about your existence if there is no marketing involves. You may start up any business from ground and yet be successful if you have the right tools to aid along the way. Luck doesn't really play an important role in determining how success you are, it is effort that count.
That is why you get annoying leaflet / brochure / flyer being widely distributed all over busy street and I thought we are on the era of Recycle, Reduce, and Reuse? It seems that they don't just ignore the  Global Warming, but rather focus on earning more to buy a underground solid water-proof quake-proof house in preparation of 2012 =.="
With the technology we have today, not only it had made our life easier, but it has also created more option and making it cost affordable for anyone to adapt to a new change.  I, who was once a not so eco friendly person is already on the move to change and adapting more eco friendly option in whatever that I stumble upon in daily life. That is why I love the Exabytes EBuzzzz Email Marketing package.
Do you know that now every if you use slow mail, you need to pay RM0.60 for within Malaysia? Are you also aware that requires paper and it takes longer time to reach the destination? Even if you are running a street campaign, how many flyers do you estimate to print? What happen to the extra flyer that are yet to be distributed after the event? What is the response rate to such campaign? Well it seems that there are endless question but only 1 answer (Don't Know) for all these.

All that can be answer and monitor with just RM0.0022 per participant/email. Yes RM0.0022! I'm sure one freaking flyer already cost more than that, what more the cost of promoter is excluded. Leave the headache to Exabytes EBuzzzz and get the output that you want. Like a traditional campaign, it I get to create and filter to whom I wish to target for each of my campaign. Upon completion of a campaign I can see who have gone through and found interest in the promotion. I can study what each campaign went wrong when the response was bad, and etc.

The reason I love EBuzzzz so much is because it converts traditional campaign into virtual campaign, thus preserving the entire campaign "feels" and involvement that can be easily adapted by the seniors who have been in this line. I also love it because you can try the demo version here http://exabytes.com.my/services/emailmarketing/demo.php before finalizing on whether to proceed with the order. Trust me, once you go green, you will never go back.

Like I said, Exabytes covers everything from head to toe. If there is any missing puzzle in your website, fear not because Exabytes will cover it for you. After all Exabytes is 10 years old now and they are celebrating their 10th Anniversary now, do come and join me by taking part in their Super Blogger Contest as part of Birthday wish. 

Content Delivery Network (CDN)

Having a website not only aid in boosting your sales revenue (provided you did it correctly), but also create awareness on your company on going promotion. While the competition is getting stiff, everyone tend to look into different angle to attract move visitor / customer. A little animation here, and a little video there may seems to results in the desire outcome, but these multimedia are often a traffic "hogger".

There is no doubt about it that we tend to get attracted to something that moves, something that is colorful, and something that is lively. In fact that is one of the few aspect one should consider while coming out with their own website. Such element, however tend to be hunger for bandwidth and potentially suck dry a server resources.
That is the reason why I like CDN (Content Delivery Network) or Content Distribution Network. What CDN does is that it will make a copy of these content available in another server locate in another region and this particular server serves only the locals. This way, it will avoid server bottleneck and also increase the website's performance.
Think of CDN as our franchise chain. Imagine if there is only one McDonald's in Malaysia and it is located at Kuala Lumpur, that would mean everyone who craved for McDonald's would have to drive from Penang to KL just to have a bite of it. This will cause heavy traffic jam on the road and the staff would have a hard time serving everyone in short time. So instead, we build more outlet everyone across Malaysia, now everyone can goto their nearest outlet to have their craving satisfied. This will ease the traffic congestion and everyone get a good service from the staff.
You know how much I have waiting and waiting right, that is why CDN is a not to miss service offered by Exabytes. Oh ya did I tell you that Exabytes's CDN package is FREE??? It is true indeed as it is an on going promotion and you should totally check it out http://exabytes.com.my/cdn/whatiscdn.php
Like I said, Exabytes covers everything from head to toe. If there is any missing puzzle in your website, fear not because Exabytes will cover it for you. After all Exabytes is 10 years old now and they are celebrating their 10th Anniversary now, do come and join me by taking part in their Super Blogger Contest as part of Birthday wish. 

Sunday, June 26, 2011

Social Media

Facebook Me, Tweet Me are 2 of the new terms that have been popularly used lately. Well at least that's the trend everyone is heading now. There are times where I receive latest news update on social site like Facebook and Twitter even when the local news portal have yet to report on an event, example would be Japan Earthquake and Sumantara earthquake that was felt by many here in Malaysia
I remember when Friendster was a hit back then, it was made more for entertainment purpose (or at least that's what I've been through), but when the recent Facebook and Twitter took over, they serves more than that. You see more and more company too is adapting onto Social Media site creating impression and awareness to the public. Exabytes, being the pioneer in IT line was not left behind.

Even though this might note be part of the services / packages offered under the company official website, but I consider this as a customer oriented approach. Why I love this is because they offer their service to not just email and call, but also to those who are actively logged in on Facebook and Twitter.


When it is work, they really do mean work only and nothing else (refer image above)

And when it come to leisure, they are just like friend on our friend list (refer image above)

They don't really treat their fan / customer as jsut ATM machine, they treat them like family. Thus there are always exciting freebies / event / gathering that gather everyone together to enjoy a free and easy "makan-makan" session, or movie watching session, just to bond the relationship among every participant, and create an opportunity for those who joined to social around.

Now isn't that customer SERVICE that every company should follow Exabytes's lead? I definite think so because such approach make the customer feel they are closely connected and that someone is there when they need help. It work for pre and post sales and I don't see the reason why such service should be held back.
Remember to follow the awesome team on Social Media Site
Official Facebook Page http://www.facebook.com/exabytes.com.my
Official Twitter Page  http://twitter.com/#!/exabytes_MY
Official Guru Page http://www.facebook.com/AskChanKeeSiak (You can ask for tips and advice from Ask Chan Kee Siak Page)
Last but not least Official Page can be found at http://exabytes.com.my/

Affiliates Program

I always tell my friend even if I have 100K or more, and if you want to spend me a meal or best gimme RM100 for nothing I will still take any of those offer. Thus that is what lead to this particular post, is all about the money!!! $.$
Exabytes by now you should have know it provides Online Solution for any range of user from Starter to Hardcore users. But in this post you will find out that they are more than that as I'm gonna share you the best  "Extra Service" apart from the necessity Internet needs. Pssst I'm gonna share how you can earn RM1180 extra every month without quitting what you are doing now. Interested huh, read on then.
First step you need to sign up as a member so that they can have a record of your existence and keep track of your earning. You may do so by going here. Oh ya you will get instant RM50 for signing up!!


Second step you need to login to your account and goto the "Marketing Materials > Banner" Section


Third step choose a size you desired and then copy-and-paste the code into your website


Forth step promote the banner / indicated package to others and start earning. You can easily earn Rm1180/month by just referring 10 client to sign up EBiz Gold package. Hey think about it, you can let the banner do the talking when you are busy and you can promote it to your friend when you are free.

I don't find any reason why one would not love this like I do. Is free money YO!!!
Like I said, Exabytes covers everything from head to toe. If there is any missing puzzle in your website, fear not because Exabytes will cover it for you. After all Exabytes is 10 years old now and they are celebrating their 10th Anniversary now, do come and join me by taking part in their Super Blogger Contest as part of Birthday wish.

Security & Privacy

I'm sure by now, most of you own a smartphone or at least a notebook right? I also note that a smartphone ain't smart if it is disconnected from the Internet. After all it is the content that keep me cling onto the pocket size screen. So what do I do? I tend to tap into public wireless network or use a mobile internet service.
You see while it seems fun to be able to go online for free, I actually expose myself to danger, danger that I might not even aware that it exist. Likewise if you are operating webpage and you wouldn't want to put your customer in fear or at risk when they are browsing on your website don't you?
This is especially when you are having a sensitive data over your website or dealing with online transaction involving money. These are after all the main concern that attract hackers. Well attracting hackers to your site can actually be a good thing you know. Is just like if you are a popular artist you will see pirated stuff on the net / street simply because there is a huge demand and shows that you are famous. Likewise if you are a Nobody artist I think you will never see a pirated copy of your own album. Muahahaha..
Ok back to serious note, I personally found that Exabytes add on service as a Ray of Light!!!! SSL (Secure Socket Layer) is one heck of solution for the mentioned problem, you now no longer need to goto Hair Care Center to meditate your hair lost problem, Exabytes prevent that for you.
The best part of this service is that Exabytes don't limit me to one particular vendor simply because Exabytes get more profit margin out of it, I get to choose among the best of the best according to my personal preference and budget. Now that's what I call flexibility and customer-friendly. Remember we made the choice ourself.

  1. I know it may still seems complicated to some people even after reading my lengthy boring post, but let me try to explain in layman term. 
  2. Assume you are having a drink at Mamak store with friends, and there are many other people too. 
  3. Your conversation may be overheard by others as everyone understand your language (English, Chinese, BM, etc)
  4. What happen if you were to share a secret with your friend, you will whisper or hint by replacing the actual word with an alternate word. (Eg: Instead of telling your friend there's a pretty lady behind him, you will just say your 6 o'clock)
  5. Now even if people overheard it, they don't know what you talk about.
  6. Some people might hint it differently. Like "Eh look behind", etc..
Like I said, Exabytes covers everything from head to toe. If there is any missing puzzle in your website, fear not because Exabytes will cover it for you. After all Exabytes is 10 years old now and they are celebrating their 10th Anniversary now, do come and join me by taking part in their Super Blogger Contest as part of Birthday wish.

Dedicate Server

What you've seen previously on Web Hosting is actually a server "partitioned" into several section and thus allowing the machine to host several website / domain simultaneously. It can simply be explain in an rented house scenario, where you rent a house and then you find housemate, so everyone of you stay under the same roof.
What if your website needs more capacity and/or you intended to separate your sensitive database out from a shared server. Well Dedicated Server is the answer! Dedicated Server is where the servers serves only your website, just like how your Personal Computer only contain your documents and files.
Exabytes Dedicate Server is fast and reliable as it is handled by highly trained professional that ensure your server is up all time round. If your server is having issue at 3AM you too can call for help. Now don't you just love the feeling that once you wake up your website / server is up and kicking, well I do.
Beside that, you too get to do whatever you want with the server, legally of course. You can install additional component to boost the feature and functionality of your website, you can change the server setting, and many more.
You also free yourself from the hassle of hosting a server yourself and get to enjoy the benefit of world class Data Center facility because the server will be hosted at AIMS Data Center.

The best of the best part where I LOVED most in this service is that the GOLD Management Plan. This plan basically means having an expert engineer monitoring and troubleshooting your Dedicated Server shall anything goes wrong. It simply translated into "Get The Job Done Instantly". Knowing how Software will crash, Hardware will fail, the least you want to do is to spend time troubleshooting things that is not within your field. Rather than spending time searching for a fix, why not spend time on your business, right?

A small note, Dedicated Server is where you rent a server for your own (website) use only, you don't own the server. Technology come and fade at a rapid rate, so why spend thousands on a hardware that will fade before you know it? But still if you think you wanna own a server you can opt for Co-Location Service from Exabytes too. Go talk to their friendly consultant for more advice.

A few known company that is using Exabytes's Dedicated Server are

  • 988 Radio Station
  • Excard (Printing Services)
  • HongKiat (Blog)
  • KennySia(Blog)
  • Lim Kwok Wing (Education)
  • Nuffang (Blog / Ads Portal & Community)
and many more.. These big shot can't go wrong as their website serves very critical and serious client/user. So how can you go wrong by going along with the flow?

Is Exabytes 10th Anniversary and come join me in the I'm supper blogger contest to walk away with awesome prizes from cash voucher to iPad2!! You heard it right, an iPad2 waiting to be your!! For more info go here http://exabytes.com.my/promotion/2011/super-blogger/ 

Community Service

Anyone know what does the image above is trying to convey? What? Did I hear someone said no?? Raise your hand please, oh you.. Shame on you, you are the reason why every soul is suffering and praying that 2012 is just a mist. On second thought I should call the cop :(

Well Go Green seems to be a trend / theme nowadays as a tribute / apology to mother nature for what we have done. It appears that 2011 is behaving like 2012 with all the sudden weather change, and all the disaster that happen in every corner of the world.
Way before the 2012 fear was craved into everyone's mind, Exabytes had begin with something that not many company would opt for, charity to the needy. Exabytes come out a Charity Hosting plan to 1000 Charity Organization.
Living in today's advance technology world, website is not longer a "My competitor have one I must get one too" toy, it is a tool to aid in providing info and/serves as awareness creating purpose. Since charity organization gather donation from the public it is wise not to spend on what others would deem as wastage. Yes there are still some who think website is a waste of money, sad but true. What I love about this plan is that it offers opportunity for Non-profit organization to reach out to more people and at the same time to create awareness among the youth.
When was it that you last make a donation? Just recent? Are you sure the money end up in the needy's hand or did it end up on some scam artist's pocket? Haven't make a donation because you aren't sure whether they are authentic? Well that's where a website come into picture.
A website tend to build more trust and it people would donate without the fear of their money ending on the wrong hand. Usually after you make a donation on the street and it is end of story. You don't know what happen next. But if you make donation on a website, the webmaster can always assure those who donated that their donation have been put into good use with followup news / photo and etc.

That is juts some example on how important a website could be. The Exabytes Charity Hosting is a way to contribute back to the community, and to aid in fighting scam off the street. Exabytes is offering such plan sincerely as the package comes with FREE Domain Name too, whereas some company do it for publicity and/or with hidden charge.

If the Go Green campaign gets whole world attention, I think Exabytes's Charity Hosting deserves an applause and credit for the effort to play a role in contributing back to the community. One of the existing and happy Charity Organization for the Charity Hosting - http://www.tzuchi.my/
Is Exabytes 10th Anniversary and come join me in the I'm supper blogger contest to walk away with awesome prizes from cash voucher to iPad2!! You heard it right, an iPad2 waiting to be your!! For more info go here http://exabytes.com.my/promotion/2011/super-blogger/ 

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