Select a language (either English or Chinese).
Select a nationality (either Malaysian or Foreigner).
For Malaysians only:
Insert your MyKad into the card slot.
For Foreigners only:
Insert your Passport into the passport reader.
If no record found, it may be that your Passport details are not updated in our system. Kindly proceed to any of our WorldCard Counters to update your latest information. Alternatively, foreigners may opt to check-in using their Genting WorldCard (if any).
Insert your Genting WorldCard into the card slot.
Once record found, select a 'Booking Number':
a. Booking details will be displayed.
b. Check-In booking details to check-in, OR go Back to the previous list of Booking Numbers.
Select the number of room key cards (either one or two). Another MyKad, Genting WorldCard or Passport is required if you select two key cards.
Collect your MyKad/Passport and/or Genting WorldCard.
Collect your Check-in Slip** and key card(s).
** Name of hotel, its location, floor and room number, meal entitlements (if any) along with check-in and check-out details will be printed on the slip.